Senior Product Manager

Creative Production · Brooklyn, New York
Department Creative Production
Employment Type Full-Time
Minimum Experience Mid-level

thelab is looking for a Digital Product Manager / Technical Producer to join our team and help execute work centered around creative and technical development of a large e-commerce platform. 

We are looking for someone who will work between our clients and our internal development group to plan, scope, and write requirements for the ongoing development of e-commerce websites. The ideal candidate would have site-building experience working directly with developers in an agile environment and with product owners to create technical requirements from business needs. The person who fills this role will be the main day-to-day contact with clients.  Need experience managing projects with a large UX component, discover and wire framing component, and executing that into a Design system. 

About thelab

We are a creative production agency consisting of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists, working collaboratively on projects as varied as we are. We solve creative problems as a multidisciplinary collective, and our unified goal is to produce work that both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.

We will be

An awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start-ups. We like to keep things interesting and have a few products of our own as well. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. And you’ll generally finish your day with plenty of time left over to meet your friends for a drink – or grab one with your new team.


– Engage with the Creative, Development, and QA teams, to track their progress and ensure any blockers are addressed in a timely manner

– Review deliverables, to ensure project goals have been met before delivery

– Turn client strategy and goals into project briefs and requirements

– Ensure projects stay within timelines and budget

– Develop clear and concise weekly project reports

– Participate in client meetings, take notes, and create follow-up tasks, as needed

– Stay up to speed on multiple projects and deliverables 


– Experience working on large site build projects that include strategy and taxonomy

– A Technical Producer with at least four (4) years experience managing software development using an Agile methodology

– Able to understand complex application architecture to the extent needed to troubleshoot if necessary

– Adept at writing extremely detailed and clear project documentation 

– Experienced with managing small- and medium-size cross-functional teams

– Experienced with Project Management software, such as Redmine or Jira

– Proactive at managing expectations of Production, Creative, Strategic, Account, and Client teams

– Organized, with an astute attention to detail

– Experienced with creating budgets and tracking costs

– Successful at delivering projects on time, to spec, and within budget

Thank You

Your application was submitted successfully.

  • Location
    Brooklyn, New York
  • Department
    Creative Production
  • Employment Type
  • Minimum Experience